Customer Testimonials

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DealerRater Feb 21, 2017
 

I started working with Drew Phillips last year when I wanted to place an order for a Levante S. Drew has been nothing short of amazing to work with. He's been great on communication, and making sure I know where my vehicle is at in production, and timelines. I finally got to pick the truck up las Read More...

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Facebook Feb 20, 2017
 

I worked with Drew Phillips to order my Levante around nine months ago. She finally arrived last week, and I can't say enough great things about Drew, and the staff over there who kept in contact, and provided and continue to provide world class customer service. Bob T. and Drew were phenomenal to work with all the way from order to picking up the car, and Drew continues to ensure everything post purchase is going well. I can't recommend them enough. Seriously, great dealership, with rockstars, and insanely great customer service.

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Google Jan 23, 2017
 

We had a great experience with the dealer. We ended up buying a Mazda 6 from them. Their sales representative, named Joe, helped us throughout the process. The car was in a very good condition and we felt safe to buy from them

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Google Jan 9, 2017
 

I recently made a purchase from Mike Ward Maserati, and can honestly say they have been the best dealership I have ever worked with.Frank Ingram helped me with the initial purchase, along with the rest of the team, to get the car I found and loved. Due to some misconceptions on my part, after the sale I was concerned. This had the potential to fall apart, and leave a bad taste in both parties' mouths.However, Bob Thumel (store manager) and his team truly stepped up and went above and beyond to make a customer happy, to their own detriment. Rather than turn a blind eye to my concerns, or put themselves first, Bob helped find a resolution that both sides were able to live with, that left me as one incredibly satisfied customer.My transaction was far from easy(due to my own misconception), but Bob and the rest of the team at this dealership went above and beyond to retain a sale and a customer. They truly have the best car buying experience around.

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Google Jan 5, 2017
 

I worked with Frank Ingram. I had a discount through USAA to trade in my old Camry and purchase a used Honda, and Frank treated me with first rate customer service. All steps were met with check ins and friendly assistance...and know-how. He informed me about options, but didn't try to push any sales onto me. He explained each part of the process without being patronizing.(this is a very good thing - I sometimes get that at car places as a younger female) I'd go back!

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Cars Jan 4, 2017
 

Matt was very helpful and enthusiastic and thoroughly answered all of our questions. He actually made car buying a positive experience. Our overall experience at this dealership was positive. I would recommend this dealership.

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Google Jan 4, 2017
 

Matt was very helpful and enthusiastic and thoroughly answered all of our questions. He actually made car buying a positive experience. Our overall experience at this dealership was positive. I would recommend this dealership.

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Facebook Dec 30, 2016
 

This is my second car I am leasing from Mike Ward and the service is amazing. They offer the best selections but the real reason we came back was because of Duane Smith. He not only provided us with great customer service but he added the sizzle to the whole experience...We highly recommend Mike Ward

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Google Dec 14, 2016
 

Went in for an oil change, Sean gave excellent customer service, literally running to get the job done for me. Thank you, Sean!

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Cars Dec 8, 2016
 

I had a great experience at Mike Wark with Erik and Antonio. Infiniti is a fantastic brand. Antonio and Erik are quite the team! Thank you!

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